Q: What exactly does web site migration mean and what does it include?

A: The web site migration service that we are offering is free of cost (within a certain limit). We will transfer your site(s) to our avant–garde cloud hosting platform without you needing to do anything. We know from experience that changing hosting providers can result in lost info and unnecessary downtime. This is the reason why we’ll do all that for you for free!We’ve got qualified administrators whose only job is to make certain that your website performs exactly as it did on your former hosting platform. The administrators are experts in migrating custom–made websites, as well as websites that are based upon famous scripts such as WordPress and Joomla.

Q: What exactly does web site migration mean and what does it include?
Q: How much time will the website migration procedure take?

A: While we can’t give you an exact time interval, because there are lots of factors, including the size of the web files and databases, the location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will try our very best to move your web site within 48 hours, and in certain cases – within 24 hours (if the website content is not large).

Q: How much time will the website migration procedure take?
Q: Do you require anything from me before you start transferring my site?

A: We do not need any information that is sensitive. We’ll need, however, the login information for your current web hosting account along with the name of the site that you need to transfer.

Q: Do you require anything from me before you start transferring my site?
Q: You will access sensitive info. How can I be sure that you won’t abuse it?

A: Client privacy is one of our prime concerns – that’s why, both our payment page and our CP login page are protected with enterprise–class SSLs. We use security measures, which include, but are not limited to: physical, electronic and managerial procedures to protect the information that we obtain on the World Wide Web. And we also have a very detailed and rigorous Privacy Policy, which specifies the types of information that we gather.

Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my website be offline?

A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. As soon as the transfer is over, we will make certain that everything is working correctly and that the integrity of your content is not compromised before notifying you that the transfer is over. After that, we’ll tell you how to move the domain name to your web hosting account with us and how to update the DNS resource records.

Q: What about downtime? Will my website be offline?
Q: Will my old hosting provider find out that I am leaving them?

A: While we transfer your website content, your web hosting provider will not be aware of the migration at all. We will never contact them in any way.

Q: Will my old hosting provider find out that I am leaving them?
Q: Which web hosting platforms do you support?

A: Yes. We support all standard Linux–powered web hosting platforms. We do not support Windows–based web hosting platforms, as we don’t provide Windows hosting solutions ourselves.We also do not support proprietary website building and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Which web hosting platforms do you support?