• 1 hour ticket response
  • 1 hour ticket response

  • Timeliness is our highest objective and this is why we have a team of qualified client support engineers who are ready to offer a fast reply to any question that you could have. Just submit your trouble ticket from the Web Site Control Panel and we’ll respond back to you within 60 minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute trouble ticket response time.

  • Top quality support service
  • A Topflight Technical Support Service

  • Our client service team members have considerable experience in the Linux cloud web hosting service field and are professional enough to offer a fast answer to your problem. If, however, the matter at hand is not within the competence of a tech support engineer, the client support ticket will be sent to a developer or administrator for further investigation.

  • Intuitive help center
  • A User–Friendly Help Section

  • Integrated into the Web Site Control Panel is an easy–to–browse Help Center section, which includes a variety of information sources. You can search through a constantly updated knowledge base featuring web hosting account management articles and site administration articles, check out our educational video tutorials or check out our F.A.Q. library.