Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • The Help Center included in your Web Site Control Panel offers a selection of help articles and regularly asked questions. Aimed towards resolving any common issue that you could face, they are compiled by our support team of competent techs.

  • Top quality support service
  • Instructional Video Clips

  • If you’d rather see how an action is done or how a problem is settled, instead of just reading about it, then have a look at our collection of educational video tutorials. They address different issues and will help you quickly find your way around our Web Site Control Panel.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 tech support service and come with a 1–hour response guarantee. Our seasoned techs will be at your disposal day and night and will sort out any issue that you might run into within maximum sixty minutes after the technical support ticket submission. Normally, a reply will be provided to you in less than twenty minutes.